The Hidden Cost of Missed Patient Enquiries

Every unanswered call or delayed follow-up can cost a practice thousands in lost revenue. More importantly, it can leave patients feeling undervalued at the very first touchpoint.

By having a dedicated patient coordinator, practices can ensure that no enquiry goes unnoticed. This not only boosts conversions but also creates a professional, seamless experience for patients. Data shows that structured follow-ups can reduce patient churn by up to 30%.

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